Uber is introducing a new feature where riders can select a “Quiet Mode” option when requesting for rides.
The new feature, announced on Wednesday , is only available for Uber Black and Uber Black SUV riders, who the car-hailing platform says want “high-quality service and premium comfort.”
The new features include the following:
Quiet Mode : if you need to respond to emails or are in the mood for a nap, make your trip a quieter one with just one tap. If you’re in the mood to chat, that’s an option too.
Help with Luggage : let your driver know an extra pair of hands is needed for your luggage.
Temperature Control : communicate your optimal temperature before entering a vehicle.
Extended Pickup Period : riders will have a little extra time to get to the car when unexpected delays pop up.
Premium Support: access premium phone support with live agents if you need something to be made right.
Professionalism: ride with confidence knowing that your professional, commercially-licensed driver is at the top of his or her game.
Consistent Vehicle Quality: expect the same kinds of rides, every time, with consistent vehicle model, makes, interiors, and exteriors.
“We know that when riders choose Uber Black and Uber Black SUV, they want a consistent, high quality experience every time they ride. With these new features and more to come, we’re excited to ensure that our riders can arrive relaxed and refreshed, wherever they’re headed,” a press statement said.
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